“Technology that empowers heroes”

Professional suite for healthcare providers

Contact sales +57 (601) 914 5555

Medical software

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More than 60,000 healthcare professionals trust the software

AM LC JP SV

4.4 ★★★★★

With 51 reviews on Google.

What does the press say about us?

View all press notes

Why choose Biofile?

Benefits you gain when implementing the Biofile platform

Choose the specialty with the plan that fits you best

View all specialties

Efficient administrative management

We make administrative work easier for your practice, medical center, or IPS. Optimize operational processes, reduce management time, and improve your team's productivity.

Accessible medical records

Access and update your patients' medical records from anywhere and at any time using your mobile phone, tablet, or computer. Maximum flexibility without limitations.

Real-time financial control

View financial and administrative information for your practice, medical center, or IPS from wherever you are. Make informed decisions without depending on third parties.

Compatible with what you already have

Use the computers and mobile devices you already have in your business. No need for upgrades or additional investment.

More benefits with Biofile

All our subscription plans include:

01.

Personalized onboarding and guidance

Specialized support so your team can master the platform from day one.

Personalized introductory video conferences
Process tailored to your medical and administrative team
Guaranteed post-sale follow-up

02.

Cloud storage and access

Your data stays protected, available, and accessible from any device at any time.

Robust and secure cloud storage
Remote access from any device through the internet
Automatic real-time information sync

03.

Multichannel technical support¹

Specialized assistance available through the channels you prefer, whenever you need it.

Fast WhatsApp support for immediate questions
Technical conferences through Microsoft Teams
Direct phone calls to our PBX

04.

Unlimited users²

No access restrictions for your medical team, secretaries, or administrative staff.

Doctors, secretaries, and admin staff without quantity limits
Flexible profiles and roles according to your organizational structure
Growth without extra cost per user

05.

Continuous updates

Ongoing improvements included permanently at no extra cost.

Free updates for healthcare regulations
Automatic compliance with regulations and legal changes
New features are reflected automatically in your acquired plan capabilities

06.

Multi-cloud technologies

Maximum reliability with distributed backup across major cloud providers.

We use cloud services across Oracle Cloud, Microsoft Azure, and AWS
Availability maximized through multiple cloud providers
Data sovereignty and regulatory compliance across multiple jurisdictions

07.

Backups

Comprehensive data protection with daily backups and retention according to configured policies.

Automatic backups generated daily
Retention policies configured according to industry standards
Information recovery in the event of any incident

...

Important clarification notes

(1) Multichannel support available: for quick questions use WhatsApp (answered directly by our team). Microsoft Teams is used for scheduled technical conferences. PBX is used for phone calls and requests are handled in arrival order.

(2) For independent healthcare professionals: according to Resolution 3100 of 2019 from the Ministry of Health and Social Protection, only one professional per license is allowed on the platform. IPS or medical centers have no such restriction.

Experience

Years evolving the healthcare sector with technology.

Dorian Rallón

CEO - Founder

Acknowledgments

Our true reward is taking care of you

Our commitment to transforming healthcare has been recognized by organizations such as PwC, CINTEL, and Startup Blink. More than awards, they confirm our purpose: taking care of you.

60K+

Healthcare professionals strengthened

49MM+

Healthcare services delivered

View acknowledgments

Testimonials

Real stories from teams that trust Biofile

See how clinics, medical centers, and private practices streamline care delivery with our platform.

Melissa Turner

Medical Director · Vida Plena Clinic

★★★★★

“Our admin team reduced operational effort and we gained better clinical traceability across every patient workflow.”

Our technology

Infrastructure and standards that protect your clinical data

Maximum speed and stability for processing large volumes of medical data.

Leading cloud for regulatory compliance and data privacy in healthcare.

Military-grade security and 99.9% global availability for your information.

Next-generation SSL encryption that guarantees 100% protected connections.

International standard that ensures interoperability and seamless health data exchange.

Information management and security processes validated under world-class quality standards.

Your specialty, our solution

Technology designed for every medical specialty

We adapt our platform to every specialty, simplifying your clinical and administrative workflows.

Specialty

Occupational Health

Así transformamos

Te escuchamos.Lo adaptamos.Te acompañamos.

Te escuchamos primero

Todo comienza contigo. Conocemos las necesidades de tu especialidad, consultorio o IPS, entendemos tus procesos actuales y los retos de tu día a día. Antes de implementar cualquier herramienta, entendemos cómo trabajas y qué necesitas mejorar.

Lo construimos contigo

Configuramos y adaptamos la plataforma según tus requerimientos clínicos, administrativos y normativos. Implementamos, personalizamos y capacitamos a tu equipo para que el sistema se convierta en una herramienta natural de trabajo, no en una carga adicional.

Evolucionamos a tu lado

Una vez en marcha, te acompañamos con soporte continuo, optimización permanente y acceso a nuestro centro de ayuda para que puedas aprender, resolver dudas y sacar el máximo provecho de la plataforma. Porque tu crecimiento también es el nuestro.

Evolucionemos juntos